Charlotte Holmes (Toby’s mum)

Good afternoon,

I am writing this email to praise your staff and vet James for the service and care we received on 14/12/17. Myself and my parents had to sadly say goodbye to our old cat Toby. Upon arrival we received a lovely welcome and were told to go straight through to the consultation room to spend some private time with Toby before we had to say goodbye. The vet James introduced himself to us and gave us all the time we needed before starting the procedure. He was very informative and made the whole process a lot easier and more comfortable for me and my family.

I would like to thank the team for always providing us with excellent care for our pets over the years we have been bringing them to you, a special thank you to James for looking after our old boy in his last moments, he is a credit to your practice.

Merry Christmas and a Happy New Year.

Many thanks,

Charlotte Holmes