Coronavirus (covid-19)

In order to protect the health and wellbeing of both yourselves and our team please read the following:

• Video appointments are available when appropriate.
• Please note: we will not tolerate rudeness or abuse directed at our team. They’re doing their best in very difficult & worrying circumstances. Thank-you.

Booking an appointment:

• If your pet is unwell please call us on 01332 345119. Our team will ask you a number of questions about your health, please do not visit the practice if:
  • You are showing Covid-19 symptoms or those of a cold.
    
  • You have been in contact with anyone showing these symptoms.
  • You are in self-isolation.

• Please follow the below guidelines on arrival at the practice:
  • Wear a face mask at all times.
  • Sanitise your hands on entry.
  • One owner/pet per appointment in our waiting and consult rooms.

Repeat medication:

• If you wish to order repeat medication or food please allow 48 hours before collection.
  
• We offer a postal service if you are unable to collect.
• If you wish to collect your order please understand that we may ask you to wait outside while we bring your order to you.